NRW Specialists provides a key service in evaluating Water/Wastewater Utilities and developing strategies to enhance organisational performance. Key activities include assessments based on various models including Total Management Planning Guidelines while also including performance based benchmarking. The key objectives are to analyse and derive the most appropriate methods to improve service delivery and enhance performance through organisational alignment with corporate objectives and statutory requirements.
NRW Specialists conducts a number of workshops and discussions at all levels including “Risk” and “SWOT” (Strengths, Weaknesses, Opportunities and Threats) workshops to determine key challenges and issues faced by the organisations. Appropriate structures, performance measures, and policies can then be developed to guide the organisation towards implementing meaningful changes that improve organisational performance and mitigate key risks.